Per-call scope
Capture files are keyed by call UUID and call leg.
SIP trace capture
Read a call from inside the client.
Some SIP questions are easiest to answer where the call is made. Cocktel keeps client-side context close to the call record.
SIP trace capture
Per-call traces carry their context.
Cocktel stores signaling artifacts with call metadata, capture mode, auth-redaction state, and manifest data. Exports remain readable after the support conversation moves on.
Header or full mode
Capture headers for a compact trace, or full SIP plus SDP when media negotiation matters.
Redacted or raw auth
Set auth redaction as a preference with per-call override.
Journal retrieval
Copy, export, and reveal captures from the Call Journal with conference legs and related traces kept separate.
What the diagnostic tools cover
- Registration health and response reasons.
- TLS transport events.
- Codec, SRTP, RTP endpoints, packet loss, jitter, and RTT summaries.
- SIP capture manifests with effective capture and redaction modes.